Custom AI Systems
AI agents and multi-step systems for workflows that do not fit an off-the-shelf tool, built with defined permissions, approvals and monitoring.
Example: agent with approval limits
Overview
Some workflows span several systems, depend on internal knowledge, or need judgement at specific points. For those, Shiro designs custom systems: agents that work through defined tools with scoped access, retrieval over your own documents, and orchestration across your stack. Every system has limits, approval points and logs you can review.
What the system handles
AI agents with defined tools
Agents act only through the actions you allow, each with its own permissions.
Internal knowledge retrieval
Answers drawn from your policies, manuals and records, with sources shown.
Multi-system orchestration
Workflows that pass work between several systems, with state tracked at each step.
Approval workflows
Actions above set limits pause until a named person approves them.
Voice agents
Phone interactions for routine calls, with transfer to staff when needed.
Monitoring dashboards
Volumes, exceptions, errors and review queues visible in one place.
What stays with your team
These cases are routed to a person by design, with the context needed to act.
- Actions above approval limits
- Situations the system has not handled before
- Changes to rules, policies and permissions
Systems it typically connects to
- Internal APIs and databases
- Knowledge bases and document stores
- Cloud platforms
- Messaging and approval channels
Integrations are confirmed during the assessment, based on what each of your systems supports.
Start with one workflow.
Walk us through how this work is done today. We'll show you what could be automated, what should stay with your team, and what it would take to build.